Customer Service Pet Peeves

One Poll recently asked 3,000 people to name their biggest customer service pet peeves. Here is what they found ….

 

1. Being put on hold for too long  … 51%

2. Transferring me again and again  … 48%

3. Dealing with a grumpy employee  … 41%

4. Never ultimately finding a solution to my problem …  41%

5. Abruptly hanging up mid-conversation ….  40%

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Posted in All Stories, Annoucer Blogs, Derrick Scott

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