Flight Attendants may seem chipper and carefree, but…
Don’t be fooled: While pouring bubbly and chatting with travelers, these trained first responders are also keeping a close watch over the plane for threats, starting the very moment you board. “Passengers think we are just greeting them at the door.” “But you’d be surprised at the number of threats we eliminate at that stage of the flight, which would have caused a delay or even harmed passengers health and safety.” Who makes eye contact and who doesn’t. More often than not, the ones who don’t make eye contact make me investigate… Are they scared of flying? Are they feeling okay? Are they dealing with a personal issue? These are things people don’t tell you outright, and a facet of the job is making sure everyone has a comfortable flying experience-WOW- lately that hasn’t been the case with some air carriers.”
“Intoxication and aggressive passengers are prime suspects to identify at the doors. We are trained in basic martial arts to handle acts of aggression in the sky, but stopping them before they get up there is our main goal.” “We pay attention to their language and check if they hold a magazine or newspaper. “If I know their language, I try to welcome the guests and hope I guessed right.” “If a guest coming aboard is drunk or intoxicated by any drug, they might not be allowed to enter the plane.” “The first impression is often the right one and we do refuse passengers who, might be a danger for the safety of that flight.
“I’m looking for able bodied persons who can assist with security problems in flight, as well as someone who appears willing and able to assist in an emergency evacuation. Typically, this is someone who is traveling alone and in street clothes, looks like they are in above average physical shape or is known emergency service personnel.” “When I say hello and a passenger responds back, I notice and think, ‘wow, that person is really nice.’ If I ever needed help with something, I’ll probably ask the nice passenger. [And] if a passenger ever needs help from me, I’ll probably go above and beyond the call of duty for a nice passenger.” “I ask passengers if everything is alright, if I have the feeling something isn’t perfect. Passengers with fear of flying get our special attention.
Article credit: HuffPost
Photo credit: xavierarnau